Technology is truly amazing. A patient of mine was unable to talk because of recent oral surgery but needed to make an appointment with our office. So, what did she do?
She went to our website,
http://www.ganzdental.com, and started using our chat technology found on every page in our site. I happen to be sitting at my desk and received the message personally. I was able to help the patient and had our staff take it from there.
She now has an appointment and on the way to recovery.
When someone tells me that having all of this technology is a waste, I say humbug!
Additionally, jus the other night I was able to help another woman in a town far away from my own with a problem she had that needed immediate attention. Her front tooth came out and she didn't know what to do. She had a wedding in just about an hour and needed that tooth back in right away. No dentist was available. She got to my site,
http://www.911dentalonline.com and started to chat with me about her problem. I was actually sitting at home at the time watching TV and working at the same time. I put her in the right direction sending her to her drugstore for temporary cement and saved the wedding. Kind of cool.....
She told me "that I was her hero!"
